Job Description

We are seeking a full-time Optician to join our respected Hauser - Ross ( Dekalb Eye Consultants) practice in Sycamore, Illinois.

This is your chance to build a rewarding career in eye care with a team that values your skills and supports your growth. Enjoy regular hours with no late evenings or major holidays, a comprehensive benefits package, and a collaborative work environment where your contributions truly make a difference.

The ideal candidate is American Board of Opticianry certified with 1–2 years of retail optician experience.

This is your opportunity to join one of the areas most recognized leaders in ophthalmology and optometry. We are a nationally recognized leader in EMR and technology with an excellent clinical support team and dynamic leadership. We are committed to customer service and making every interaction extraordinary while inspiring the complete confidence of our patients. Our employees contribute directly to the growth and success of our practices and take pride in being a member of our team. We strongly believe that the way our patients and customers are treated by our employees is as important as the services provided by the doctor.

All of us at Hauser Ross Eye Institute are committed to inclusion and belonging. We believe today more than ever that creating an environment where everyone can bring their authentic selves to work and make it easy for others to do the same will benefit us all. It isn’t speaking the words, but starts with a culture of caring, listening and service. We would thoroughly enjoy meeting with you and discussing our employment opportunities. 

The Optician will sell and dispense eyeglasses, contacts, and other optical aids, according to written prescriptions. They will advise patients on various types of lenses and spectacle frames, including advice on style, weight, and color.

Responsibilities:

• Provides patient education regarding lens materials, products, and designs
• Performs prescription analysis such as interpreting and transposing
• Provides recommendations to patients regarding proper eyeglass frame selection
• Determines ideal recommendations by incorporating frame design, lens materials and optics with patient’s prescription and lifestyle considerations
• Performs eyeglass frame adjustments and repairs. Includes proper alignment of frame, comfortable fit, functional vision and instructions on proper wear and care of eyeglasses
• Performs accurate measurements of lens power, pupillary distance, multifocal segment height, lens base curve, vertex distance, and prism power
• Orders custom lens products from identified vendors and monitors process to ensure on-time delivery and communicates any delays to patients
• Post charges, patient and insurance claim payments and bill insurance when needed
• Order contact lenses and/or trials
• Verifies lens prescriptions of ordered lenses and checks for accuracy
• Assists in the return of authorized merchandise to manufacturers
• Design, arrange and maintain product displays
• Monitors product inventory levels
• Maintains inventory of office supplies and other materials necessary to properly run the department
• Maintains instruments and hand tools used
• Maintains job knowledge by participating in continuing education opportunities and training
• Ability to perform troubleshoot to determine cause for issues with new eyeglasses
• Follows clinical workflow to ensure a clean hand-off from clinic to dispensary.
• Work in cooperation with other dispensary associates to meet and exceed daily and monthly sales goals
• Executes duties of position in a professional and courteous manner
• Handles sensitive information in a confidential manner
• Performs other tasks and duties as assigned 

Qualifications

• High school diploma or equivalent
• ABO/NCLE certification preferred
• Illinois Optician license preferred
• One to two years of retail optician experience required
• Strong organizational and problem-solving skills
• Excellent interpersonal skills and ability to communicate clearly and effectively with patients, staff, managers, and doctors
• Understanding of the anatomy of the eye as well as normal, abnormal vision and perception
• Basic computer literacy required
• Excellent math skills that allow for precise work related to opticianry and sales (basic algebraic equations and monetary calculations)

In Turn We Will Provide:

• Benefits to full-time team members that include comprehensive medical, dental and optical coverage, 401K and short-term disability
• Company paid life insurance
• Paid holidays and generous paid time off
• Paid parking where applicable
• Team oriented working environment where you are heard and respected
• Clear career ladder opportunities
• Pay Range is $19/hr. to $21/hr.

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