Job Description

Job Description

SUMMARY: The Barista ensures that the mission, principles, and Scooter's touchstones are carried out, embraced, and modeled. The Barista must have a positive attitude, be passionate about the food and beverage industry and enjoy working with people. The Barista plays a key role in Scooter’s energetic team of food and beverage enthusiasts who are driven to provide excellent customer service.

ESSENTIAL FUNCTIONS:

• Makes and serves specialty coffee and tea beverages
• Adheres to recipes and presentations for food and beverage items
• Speaks and interacts with both new and regular customers
• Understands appropriate up-selling techniques
• Maintains a clean and sanitized work station
• Follows health and safety guidelines
• Performs other functions as directed

QUALIFICATIONS AND REQUIREMENTS:

• Education and Work Experience
• Must be at least 15 years old
• 1+ years of customer service experience preferred

• Skills, Knowledge and Abilities
• Must be able to deal professionally and tactfully with customers and co-workers at all times
• Must have good interpersonal communication skills
• Must work efficiently in a quick-paced environment requiring multi-tasking and prioritization
• Must be able to work a flexible schedule
• Must be punctual, dependable and reliable
• Must be able to contribute to a positive team environment

• Physical Capabilities Required
• Most physical exertion is in the ‘low’ range, requiring exertion of less than 5 pounds of force fairly regularly; however, may occasionally require exertion of up to 25 pounds.
• Job includes major amounts of reaching, standing, walking, talking and hearing
• Must have a sufficient visual acuity to determine accuracy, neatness and thoroughness of work assigned to employees, and to make general inspections of the work area
• Environmental conditions include a mild to moderate noise level

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